ODYSSEY - Application Personal Data Protection Policy

Last updated : 07 March 2022 Preamble

The Odyssey Application (hereinafter referred to as "the Application") is marketed by ALTAVA, a single shareholder simplified joint-stock company with a capital of €1,000, whose head office is located at 14 rue Bausset 75015 Paris, registered under number 882875388 (hereinafter referred to as "the Owner") .


Access to the Application requires the collection and processing of Users' personal data. The Owner was obliged to establish a personal data protection policy to comply with the recommendations on the processing of personal data as laid down by the applicable legislation and regulations.


The Owner's and the Application's Data Protection Policy has been drawn up in accordance with the recommendations of the Commission Nationale de l'Informatique et des Libertés (CNIL - French National Data Protection Commision). Its purpose is to inform Application Users of how their personal data is processed and of the commitments and measures taken by the Owner to ensure that Application User's personal data is safeguarded.


It has been drawn up in accordance with the provisions of :



The version currently published on the Application is the current version of this policy. The Owner reserves the right to amend it at any time in order to comply with the legal obligations in force. Any changes to the Confidentiality Policy will be communicated to Users in order to obtain their consent to the updated Policy.


By browsing the Application, Users acknowledge that they have read, understood and accepted this data protection policy. Any questions relating to the policy can be sent to the following address: contact@altava-group.com.


Article 1 - Definitions


  1. Technical terms concerning personal data protection


    On the Application, the following terms have the meaning ascribed to them in the context of the GDPR (art.4):


  2. Other terms used herein



Article 2 - What is personal data?


"Personal data" refers to any information that can directly or indirectly identify a natural person (surname, first name, e-mail address, telephone number, postal address, etc.).


The GDPR defines personal data as: "any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person".


Article 3 - Data concerning minors


In accordance with the provisions of Article 8 of European Regulation 2016/679 and the French Data Protection Act, only minors aged 15 or over may consent to the processing of their personal data.


The Owner shall not be held liable for any use of the Application by a minor who has not obtained the consent of his or her guardian or legal representative.


Article 4 - Collection of personal data The Owner collects the User's consent

The User must provide some of his/her personal data in several instances, for the purposes indicated in article 5 of the Policy, when browsing the Application and in order to be able to use its features,


By providing his/her data, the User therefore consents to the collection and processing by the Owner of the personal data provided for the exclusive purposes detailed in article 5 of the Policy. This consent provides the legal grounds for processing the data collected.

The Owner collects and processes only such data as is strictly necessary for the purposes for which it is processed. The Owner undertakes not to process data for purposes other than those mentioned below. In the case of a new service becoming available via the Application or a feature within the Application, and which requires data collection and processing, the Owner undertakes to collect the Users' consent once again before making said new service accessible to them.


Whenever the Application processes personal data, the Owner takes all reasonable steps to ensure that the personal data is accurate and relevant to the purposes for which it is processed.


Article 5 - Processing purpose


The Owner collects User data solely for the following purposes:


  1. Geolocation data


    Users must provide their geolocation data to be able to access the Application's services and features. By activating their geolocation, the Application shows Users the list of monuments, museums, historical sites and places of interest in the User's vicinity.


    No other processing is carried out on the geolocation data by the Owner. The legal grounds are the User's Consent.

  2. Navigation data


    Connection data and browsing information are used the sole purpose of statistical and user experience analysis.


    The legal grounds are as follows : The processing is necessary for the purposes of the legitimate interests pursued by the Owner, in particular to provide Users with a seamless, optimised browsing experience.


    Login data and browsing information are also used to prevent and combat computer fraud. The legal grounds are compliance with a legal obligation.


  3. Login credentials


    Login credentials (identification key to the Application) are used solely for statistical purposes and to analyse the user experience.


    The legal grounds are as follows : The processing is necessary for the purposes of the legitimate interests pursued by the Owner, in particular to provide Users with a seamless, optimised browsing experience.


    Article 6 - Data retention period


    The Owner shall not exceed the legal data retention periods, and User data is only retained for as long as is necessary for the purposes for which it was collected.


    The retention periods are as follows:



In establishing its data processing policy, the Owner has created a reference grid for data retention periods, in line with the CNIL's recommendations. In addition, the Owner may retain certain personal data in order to fulfil its legal or regulatory obligations, to enable Users to exercise their rights, or for statistical purposes. Personal data is deleted or anonymised once the retention period has expired.


Article 7 - Right of access


The data collected via the Application is intended exclusively for the following recipients.


  1. Application hosting


    The Application is hosted by Amazon Web Services Europe.


    The host has access to the data within the scope of its respective remit, for the purposes of hosting the Application. It has limited access to Users' data for the performance of these services and has a contractual obligation to use it in keeping with the provisions of the applicable regulations on personal data protection.


    For more information, please consult AWS Europe's Privacy Policy.


  2. Third-party service providers


    The Application and Owner rely on certain third-party services to provide certain features. These third parties have limited access to Users' data for the performance of these services and have a contractual obligation to use it in keeping with the provisions of the applicable regulations on personal data protection.


    Application maintenance is carried out by SINGULARIT.


    For more information, please consult SINGULARIT's Privacy Policy.


  3. Within Altava Group


    Altava Group’s Development Department has limited access to Users' data, and solely for the purposes of Application development and maintenance.


  4. Legal obligations


Data may also be passed on by the Owner to third parties and competent authorities in order to comply with legislative, judicial, fiscal or regulatory obligations. The Owner guarantees Users that no personal data will be transferred to an unauthorised third party without the User's prior, voluntary, informed, express and written consent.


The Owner shall not process, host or transfer the Information collected about its Users to any country outside the European Union that is not considered "adequate" by the European Commission without first informing the data owner and obtaining his or her consent.


Article 8 - Data Protection

The Owner has taken all useful and necessary precautions, in accordance with state-of-the-art practice, to protect Users' information in a secure environment in order to prevent any destruction, loss, alteration, dissemination or unauthorised access. Notwithstanding best efforts, there is no completely secure method of transmission over the Internet or electronic storage. As a result, the Owner cannot guarantee absolute security. The Owner will notify the Users concerned of any security breach so that they can take appropriate action. The Owner's incident notification procedures take account of its legal obligations, whether at national or European level.


In the event of a User's data integrity and confidentiality being compromised, the Data Controller undertakes to comply with the procedures put in place under the French Data Protection Act of 6 January 1978 and the European Data Protection Regulation ("GDPR").


The Owner shall not sell on or outsource User data. Article 9 - Individual rights

In accordance with the French Data Protection Act of 6 January 1978 and the European Data Protection Regulation ("GDPR"), Application Users have the following rights:


  1. Right of access, rectification and erasure


    Users may appraise themselves, update, amend or request the deletion of data concerning them by sending an e-mail to the Controller, specifying the purpose of their request and using the contact e-mail address: contact@altava-group.com.


  2. Right to data portability


    Users have the right to request the portability of their personal data that is held by the Application or by the Owner, to any third party, by making a request for the portability of their personal data to the data Controller, by sending an e-mail to the address provided above.


  3. Right of restriction and objection to data processing


    The User has the right to obtain from the Controller restriction, or to object, to the processing of their data, which the Owner may not refuse, unless it can be shown that there are legitimate and overriding reasons for doing so, which may outweigh the interests and rights and freedoms of the User.

    The User must make a request to the data Controller to restrict the processing of his/her personal data, by sending an e-mail to the aforementioned address.


  4. The right not to be subject to a decision based solely on automated processing


    In accordance with the provisions of Regulation 2016/679, the User has the right not to be subject to a decision based solely on automated processing, if the decision produces legal effects concerning him or her or similarly significantly affects him or her.


  5. The right to determine what happens to data after death


Users are reminded that they may organise what is to become of their collected and processed data in the event of their death, in accordance with law no. 2016-1321 of 7 October 2016.


Article 10 - Exercise of Rights


  1. How to exercise one’s rights


    To exercise any of his or her rights, the User may simply:

  2. Referral to the CNIL


If the Owner does not satisfy the User's request, the User is entitled to refer the matter to the CNIL (Commission Nationale de l'Informatique et des Libertés, https://www.cnil.fr) in order to assert his/her rights.


Article 11 - Cookie policy


  1. What is a Cookie?


    The User is informed that a cookie is a small file deposited on Users' terminals (computer, tablet or mobile device), by our Application, during its use. The file contains no personal information, but is used to make the connection between the User's device and their preferences for using and experiencing our Application (e.g. location, language, font size).


  2. User Consent


    The User's consent is always requested for the use of "cookies" that involve the storage and analysis of personal data. This consent is valid for a period of thirteen (13) months, barring one or more exceptions (see table Art.13), after which the User will be asked for a new authorisation.


    Article 12 - Use of cookies


    In accordance with the CNIL deliberation no. 2013-378 of 5 December 2013, the Owner informs Application Users that cookies record certain information that is stored in the memory of their hard disk. This information is used to generate audience statistics for the Application and to offer services in line with the information they selected during their previous visits.


    An alert message, in the form of a banner, asks each User visiting the Application whether he or she wishes to accept cookies beforehand. To guarantee the free, informed, and unequivocal consent of Users visiting the Application, the banner will not disappear until they have continued browsing and configured their choices.


    Unless the User has given their prior consent, cookies will not be deposited or read:



Article 15 - Amendment of the confidentiality policy


The Owner reserves the right to amend this Policy at any time. In the event of a change to the Policy, the new version will be published immediately on the Application. If the User does not agree with the terms of the revised policy, he/she has the option of no longer using the Application's Services and of no longer browsing on it.


Article 16 - User acceptance of the privacy policy


By browsing the Application, the User confirms that he/she has read and understood this privacy Policy and accepts its terms, particularly with regard to the collection and processing of his/her personal data and the use of cookies.